Practice Management
 
Find courses that cover how to start, grow, or transition your financial planning business, and techniques/strategies to better communicate with both clients and employees.

Practice Management (CE Credit)
Collapse  Advisor Evolution: Adapting to the New Age of Advice - Vanguard

2016 FPA Annual Conference

Join us in discussing the evolution of the advice industry—past, present, and future. We’ll highlight the spectrum of advice offerings available today in response to an increasingly complex investment universe, shifting demographics, emphasis on low-cost solutions, and emerging technology. Understanding these changes to determine the best course of action for yourself and your firm is essential. We’ll demonstrate that the opportunity to build long-lasting, multi-generational client relationships and position your business for long-term success has never been greater.

Formats Available: Streaming
ADD COURSEADD COURSE  Advisor Evolution: Adapting to the New Age of Advice - Vanguard
Collapse Beyond Financial Success; a Value Systems Perspective

Retreat 2015

All eyes are on the DOL and SEC as they move forward with fiduciary rulemaking. Now that the DOL Final Rule is out and may withstand any challenges, eyes are turning to how the SEC will proceed with their fiduciary rulemaking. No matter how the fiduciary process is played out, a rich understanding why the fiduciary standard exists is crucial as a defining characteristic of all true professions. By embedding fiduciary principles and processes in a financial planning practice the practitioner goes beyond compliance to demonstrate true professionalism and establish a successful and sustainable business model. This session will cover why the fiduciary standard exists, where recent regulatory developments stand, seven precepts to guide fiduciary conduct, and a novel approach to telling the fiduciary story.

 

Formats Available: Streaming
Original Course Date: April 22, 2015

Approved Credit:
  • FPA: 1 hour CFP CE

  • ADD COURSEADD COURSE Beyond Financial Success; a Value Systems Perspective
    Collapse Buying, Selling & Valuing Financial Practices

    Retreat 2016

    The concept of buying and selling a financial services practice has grown from its infancy to a robust and competitive market. Multiple accounting firms, consultants and even financial institutions have entered the space to weigh in on business value, financing strategies, and how to transition businesses. To help financial professionals and their advisers filter through the noise, FP Transitions, the founder of the open market and the concept of Equity Management, has written the guidebook. Drawing on nearly two decades of experience at the forefront of the industry, this presentation covers everything you want to know about today's marketplace. Understanding the mechanics of a typical acquisition is essential to all advisors, whether you plan to gradually transition your business to the next generation and acquire smaller practices along the way, or are considering an exit strategy that allows you to sell and retire comfortably.

     

    Formats Available: Streaming
    Original Course Date: April 26, 2016
    ADD COURSEADD COURSE Buying, Selling & Valuing Financial Practices
    Collapse CyberSecurity Issues in Financial Services: How to Stay Protected - On Demand

    2016 FPA Annual Conference

    Cybersecurity is one of the hottest issues of our day and the financial services industry is a definite target for cyber criminals. This session will provide information on the obligation to safeguard clients’ data, as well as strategies on ways to protect yourself and your business.

    Learning Objectives

    • Describe cyber security risk in the financial services industry.
    • Upon completion, participants will be able to understand what laws and regulations require of them to protect against cyber security risks in the financial services industry.
    • Apply strategies to minimize and/or limit both regulatory risks and cyber security risks in their financial services business.
    Formats Available: Streaming

    Approved Credit:
  • FPA: 1 hour CFP CE

  • ADD COURSEADD COURSE CyberSecurity Issues in Financial Services: How to Stay Protected - On Demand
    Collapse Lifting the Veil: Economic Update - On Demand

    Retreat 2015

    The art and science of financial planning is practiced within a space of possibility shaped by many forces - including history, tradition, culture, technology, markets and regulation. In turn, these forces develop within the confines of economic constraints. Economics is therefore responsible for shaping much of our professional environment. Yet like fish in water, we are often unaware of our immediate surroundings  accepting without question the world are accustomed to as the way things are. 

    Join Pavlina Tcherneva as she breaks new ground at FPA Retreat - lifting the veil on money, debt, unemployment and inequality to reveal a new world of economic possibility for the 21st Century. 

    Learning Objectives

    Helping clients cope with an unknowable future is a fundamental skill for professional financial planners. 

    Participants will be exposed to alternative interpretations of economic forces grounded in the realities of money and banking.

    Formats Available: Streaming
    Original Course Date: April 26, 2015

    Approved Credit:
  • FPA: 1 hour CFP CE

  • ADD COURSEADD COURSE Lifting the Veil: Economic Update - On Demand
    Collapse Money, Stress and Relationships: Research - On Demand

    Retreat 2015

    The purpose of this presentation is to share results from clinical tests designed to evaluate the relationships between and among financial anxiety, physiological arousal, and the intention to engage in financial planning. The presentation will include examples of physiological arousal, as well as dialogue among attendees about arousal perceptions and practical ways to manage a clients arousal and financial anxiety levels. A model will be presented that helps answer why some clients are more likely to pursue long-term financial planning compared to others.

    Learning Objectives:

    • Understand how people's behavior is impacted by cognition, arousal, and stress.
    • Learn how often a planner's perception of a client's mood is inaccurate.
    • Develop an understanding of ways to both explain and predict future client behavior related to plan implementation.
    Formats Available: Streaming
    Original Course Date: April 21, 2015

    Approved Credit:
  • FPA: 1.50 hours CFP CE

  • ADD COURSEADD COURSE Money, Stress and Relationships: Research - On Demand
    Collapse Social Media and Compliance - On Demand

    2016 FPA Annual Conference

    Using social media today is not only common, but expected and often demanded. It is imperative that Financial Advisors be compliant with regulatory obligations, while also meeting the needs and expectations of clients. Better understand how to be compliant with regulations.

    Learning Objectives

    • Describe how to be compliant with regulations.
    • Identify what regulations govern social media use.
    • Explain how to be compliant with those regulations.

     

    Formats Available: Streaming

    Approved Credit:
  • FPA: 1 hour CFP CE

  • ADD COURSEADD COURSE Social Media and Compliance - On Demand
    Collapse The SEC

    Against the backdrop of current cyber security risks and applicable laws for the financial services industry, the SEC's recent initiative regarding the protection of information will be explored. Every financial adviser is at risk, even if supported by the best and most compliant BD. Practical tips and recommendations on being and staying compliant will be offered.


    Learning Objectives:


    • Recognize current information security risks in the financial services industry
    • Recall the SEC's, and other regulators’ current initiatives to enforce information protection 
    • Summarize how every financial adviser can protect his/herself, as well as their clients
    Formats Available: Streaming

    Approved Credit:
  • FPA: 1 hour CFP CE

  • ADD COURSEADD COURSE The SEC
    Practice Management (No Credit)
    Collapse Cash Balance & 401(k) Plan Combinations

    Retreat 2015

    Learn the basics of Cash Balance Plans, New Comparability benefit formulas, and non-discrimination testing as well as how permissively aggregating a Cash Balance Plan with a 401(k) Profit Sharing Plan can provide substantially meaningful benefits to employees, while maximizing benefits for the owners of small to mid-sized businesses and sheltering assets from the claims of creditors. 

    What you will learn about: 

    1. Understand the basic concept of a Cash Balance Plan. 

    2. Understand the basics of New Comparability benefit formulas and aggregation of plans to pass complex non-discrimination testing. 

    3. Understand how to assess a particular business census for application of a Cash Balance Plan, or a Cash Balance and 401(k) Plan combination.

    Formats Available: Streaming
    Original Course Date: April 22, 2015
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    Collapse Creating a Mobile Office

    In todays world, clients want instant access to information and quick responses from you; employees want modern technology and more flexibility; and firm owners want more freedom and lower costs. Structuring your practice to be mobile can accomplish all of these and more. In this session, you will learn the practice management tips and technology tools that make it all possible. Advisers who have already embraced a mobile office are reaching ideal clients beyond their geographic region, taking extended time away from the office without skipping a beat and serving clients better than ever.


    Learning Objectives

    • Understand the benefits to clients, employees, and owners of creating a mobile office.
    • Examine specific technology solutions that enable location independence.
    • Implement effective security controls alongside modern technology.


    Formats Available: Streaming
    Original Course Date: September 09, 2016
    ADD COURSEADD COURSE Creating a Mobile Office
    Collapse FPA Resource Center: Attracting Clients through Landing Pages

    Want prospective clients to contact YOU for a change? The key is providing something of value up front. With their contact information, they receive an automated series of emails that gradually increase their trust and win them over. Join us for a description of this innovative service and what it can do to increase the new clients you meet.

    Formats Available: Streaming, Webinar + Archive
    Original Course Date: February 16, 2017
    On-Demand Release Date: Available Now
    ADD COURSEADD COURSE FPA Resource Center: Attracting Clients through Landing Pages
    Collapse FPA Resource Center: Redtail CRM Best Practices

    With the new DOL ruling, it has never been more important to work with and document client interactions. Redtail CRM offers an industry specific CRM that can automate an advisors day to day and create efficiency in the office.

    Formats Available: Streaming, Webinar + Archive
    Original Course Date: November 17, 2016
    On-Demand Release Date: Available Now
    ADD COURSEADD COURSE FPA Resource Center: Redtail CRM Best Practices
    Collapse How to Minimize the Risk of Being Sued by Your Client
    This presentation will begin with a discussion of FINRA arbitrations and similar litigation, as well as the current regulatory climate. We will then move on to concrete and specific recommendations of the worst things to do to clients, and also the best things you should be doing to minimize the risk of any client suing you.

    Learning Objectives:
    • List best things you can do to minimize your risk of being sued by a client
    • Identify worst things you can do to minimize your risk of being sued by a client
    • Discuss the securities and arbitration environment and culture.

    Formats Available: Streaming
    Original Course Date: September 09, 2016
    ADD COURSEADD COURSE How to Minimize the Risk of Being Sued by Your Client
    Collapse Inbound Marketing Made Simple: Digital Strategies  Used By Successful Financial Advisers

    You most likely know you need help marketing your business, but you don't know where to start. You may have an updated website, or even try to blog regularly, but do you know the key ways to get your content out there to generate more leads? How are other successful advisers at digital marketing doing it? Join us to find out!

    In this presentation, we will discuss a step-by-step guide on how to utilize tools such as blogs, email marketing, videos, ebooks, social media and other digital marketing strategies to effectively promote your business and generate new qualified clients. We will examine these tools and their effectiveness through case studies of other advisers who have used them successfully. Most importantly, we will help you understand which digital marketing tools and strategy might be best for your business. 

    Formats Available: Streaming, Webinar + Archive
    Original Course Date: February 08, 2017
    On-Demand Release Date: Available Now
    ADD COURSEADD COURSE Inbound Marketing Made Simple: Digital Strategies  Used By Successful Financial Advisers
    Collapse Integrating the Art & Science of Financial Planning by Taking Concrete Steps

    Retreat 2015

    The six-step, systematic planning process is at the heart of what we do as financial planning professionals. In applying this process in client engagement, we integrate art with science. In this workshop, the presenters will facilitate an interactive session designed to leverage content explored over the last three days. Specifically, participants will collaborate on several emerging themes from the conference, including: client leadership and counseling throughout the six-step planning process, the cognitive and emotional issues driving client behavior in financial decision-making and the challenges of intergenerational-communication planning. Attendees will benefit from the session by walking away with concrete steps that can be taken to improve the level that art and science is integrated in their practices.

    After participation in this workshop, participants should be able to:

    • Recognize opportunities for improvement within their own planning process
    • Identify concrete steps that will improve their planning delivery and client satisfaction 
    • Improve client communication throughout the planning process 
    Formats Available: Streaming
    Original Course Date: April 21, 2015
    ADD COURSEADD COURSE Integrating the Art & Science of Financial Planning by Taking Concrete Steps
    Collapse Internships: A Formalized Approach to Creating the Next Generation of Employees
    Have you ever wanted to hire interns to supplement your existing staff? Legend Financial Advisors, Inc. (Legend) has been doing so for over 20 years. In its history, it has hired over 300 individuals as interns in finance, marketing and communications, human resources, business administration, information technology and even high school interns to perform administrative tasks. Ex-interns now make up approximately half of the Companys full-time staff members.Lou Stanasolovich, Legends CEO will describe the recruiting, hiring and training process (Interns receive approximately 150 hours of training per year.) for interns as well as the duties they perform. In effect, Legends focus on hiring interns for multiple years has evolved into a minor league farm system for its big league club. Also, the firms career track document for financial advisors will be shared with attendees.

    Learning Objectives:

    • Learn how to hire interns to supplement your existing staff.
    • Learn how to utilize finance, marketing and communications, human resources, business administration, information technology and even high school interns to perform various tasks.
    • Understand a process of recruiting, hiring and training for interns as well as the duties they can perform.
    • Learn that focusing on hiring interns for multiple years can evolve into a minor league farm system for a big league club (your company). 

    Formats Available: Streaming
    Original Course Date: September 09, 2016
    ADD COURSEADD COURSE Internships: A Formalized Approach to Creating the Next Generation of Employees
    Collapse Journal in the Round: A 360 View of Succession Planning

    Join December Journal of Financial Planning writer Emily Chiang, and fellow expert panelists Jack Beauregard and Philip Flakes as they discuss perspectives on best practices and top advice for financial advisers, and the need to prepare for business transitions at any stage of a career. The panel discussion will be followed by a lively Q&A moderated by an FPA Knowledge Circle host. 

    Formats Available: Streaming, Webinar + Archive
    Original Course Date: December 21, 2016
    On-Demand Release Date: Available Now
    ADD COURSEADD COURSE Journal in the Round: A 360 View of Succession Planning
    Collapse Journal in the Round: Top Technology Tools for Planners in 2017

    Join tech gurus and contributors to the January Journal of Financial Planning's  "2017 Tech Round-up"  Rita Cheng and Greg Friedman as they explore the trends, advice, and best practices from technology experts around the country.  The discussion and audience Q and A will be moderated by FPA Knowledge Circle host extrodinaire Betty Meredith. 

    Formats Available: Streaming, Webinar + Archive
    Original Course Date: January 25, 2017
    On-Demand Release Date: Available Now
    ADD COURSEADD COURSE Journal in the Round: Top Technology Tools for Planners in 2017
    Collapse Lead The Field: How to Take Your Marketing to the Next Level

    Retreat 2016

    As the leader in your industry, community, or marketplace, you can position yourself and your business as the undisputed expert, influential authority, and in-demand celebrity that everyone wants to work with. This authority position moves you to new heights and makes marketing, selling, and building trust with clients dramatically easier and quicker than ever before. Learn how to combine Owned, Rented, and Earned media to position yourself as the go-to financial advisor!

    Learning Objectives:

    • List the seven pillars of authority marketing
    • Understand why taking the active steps to position yourself as the authority is the best way to hyper grow your business, gain the trust of lifelong clients, and get great referrals.
    • Implement owned, rented, and earned media to position yourself as the authority in your niche field or marketplace
    Formats Available: Streaming
    Original Course Date: April 26, 2016
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    Collapse Leadership in a World of Uncertainty and Disruption; Implications and Opportunities for Financial Planning

    Retreat 2015

    The world has dramatically changed in only a short period of time and is now characterized by increasing levels of fluidity, speed, disruption, and uncertainty. A recent IBM Global CEO study revealed that a substantial majority of CEOs around the world believe the response to this new context must include a new set of leadership skills. These new skills include resourcefulness, agility, comfort with uncertainty, resilience, inventiveness. In fact, the study documents that the number one leadership need is CREATIVITY. This keynote session will outline the major forces of change causing these new conditions and explore the implications for financial planning and financial planners. Participants will walk away with a better appreciation of how global forces are impacting their clients, prospects and their practices. They will learn about a new set of creative skills needed to respond to these conditions.Better understanding of the global forces influencing consumer attitudes and implications for financial plannersUnderstanding of 7 core creative leadership skills needed to navigate this new global environment Identify 4 creative seeing skills that help discover and implement innovative practices

    Formats Available: Streaming
    Original Course Date: April 21, 2015
    ADD COURSEADD COURSE Leadership in a World of Uncertainty and Disruption; Implications and Opportunities for Financial Planning
    Collapse Management and Ownership: Separate Realities

    2016 FPA Annual Conference

    Explore the common misconception that ownership in a professional services business equates to management authority and responsibility. Separating the two, by timing, pace, and persons can improve the continuity of personnel, client service, and ultimately the success of the firm as a business. This distinction can be especially important in planning for and executing a successful transition in both realms.

    Learning Objectives 

    • Explain the importance of distinctions between ownership of financial planning firms and their management
    • Identify the different transitions in these two realms (can involve different persons, different pacing, and almost always involve different purposes)
    • Describe the unique considerations in achieving successful transitions, on both dimensions, in small, private, professional services firms.

     

    Formats Available: Streaming
    ADD COURSEADD COURSE Management and Ownership: Separate Realities
    Collapse Mastering the New Media Landscape: 10 Steps to Building an Authority Platform

     

    Positioning yourself and your business as the undisputed expert, influential authority, and in-demand celebrity, makes you the individual everyone wants to work with on their financial planning needs. This authority platform moves you to new heights and makes marketing, selling, and building trust with clients dramatically easier and quicker than ever before.

    To view your free gift, click here.

    Formats Available: Streaming, Mastering the New Media Landscape: 10 Steps to Building an Authority Platform
    Original Course Date: November 09, 2016
    On-Demand Release Date: Available Now
    ADD COURSEADD COURSE Mastering the New Media Landscape: 10 Steps to Building an Authority Platform
    Collapse New Succession Planning Rules: What Do They Mean For You?

    Join us for this panel discussion to learn the main reasons to have a continuity and succession plan in place. Panelists Michael Kitces, Christopher Winn, Peter McGratty and Elizabeth Smith will discuss the current regulatory environment, followed by positives and negatives of all the options for advisors implementing a plan.

    Formats Available: Streaming, Webinar + Archive
    Original Course Date: December 07, 2016
    On-Demand Release Date: Available Now
    ADD COURSEADD COURSE New Succession Planning Rules: What Do They Mean For You?
    Collapse Practice Management and Marketing Issues for NexGen and Millennials

    2016 FPA Annual Conference

    This roundtable of leading practitioners will discuss best strategies from their experiences on how to set up specific marketing and management campaigns designed to reach NexGens and Millenial type clients. 

    Formats Available: Streaming
    ADD COURSEADD COURSE Practice Management and Marketing Issues for NexGen and Millennials
    Collapse Succession: Unlocking Value, Power, and Potential in Wealth Management Firms
    This session will be an interactive discussion around the financial, operational and emotional aspects of successful transitions within the independent advisory space. The panel, made up of one founder and two successors, will dive into areas where the conflict between founders and successors can derail desired outcome with recommendations on how to overcome this challenge.

    Learning Objectives:
    • Understand the operational financial, and emotional obstacles to successful transitions and learn practical approaches to achieving their objectives see how potential successors have numerous opportunities to initiate and promote accomplishing effective succession and understand that they also have a responsibility to do so.
    • Understand how founders must facilitate transition of both the firm's equity and its management and control to meet their fiduciary responsibilities to the firm's clients and staff.

    Formats Available: Streaming
    Original Course Date: September 09, 2016
    ADD COURSEADD COURSE Succession: Unlocking Value, Power, and Potential in Wealth Management Firms
    Collapse The $1M Question: How Can I Increase the Value of My Business?

     

     

    SEI and FP Transitions® completed an in-depth analysis of the client manager vs. investment manager business models, and the results are clear. Advisers who focus on the client can increase the value of their business by more than $1 million over a 10 year period. Based upon the comprehensive white paper, A Data-Backed Solution to Building a More Profitable Advisory Business, and benchmarking report, The Value of Time: Quantifying How Client Focus Increases the Value of Your Business, this event will help advisers/owners assess their own firm's current value and position relative to their peers as a foundation for achieving growth and profitability. Materials including the white paper and benchmarketing report mentioned will be provided with this presentation.

    Level of Complexity:  Intermediate

    Formats Available: Streaming, Webinar + Archive
    Original Course Date: November 16, 2016
    On-Demand Release Date: Available Now
    ADD COURSEADD COURSE The $1M Question: How Can I Increase the Value of My Business?
    Collapse The Financial Planner of the Future: Delivering Results with Confidence and Empathy

    2015 Retreat

    According to research and client experience, we will discuss the most critical competencies and leadership imperatives for world-class financial planners. As a number of disruptive market, technology and customer trends take place, how will financial planners practices be impacted and expected to respond and adapt. Finally, do world-class financial planners develop authentic advisory relationships and manage difficult clients and situations.

    Learning Objectives:

    • Key competencies and leadership imperatives for the financial planner of the future
    • Impact of key market, technology and customer changes in financial planning practice
    • How to use authenticity and empathy to build trusting advisory relationship
    Formats Available: Streaming
    Original Course Date: April 22, 2015
    ADD COURSEADD COURSE The Financial Planner of the Future: Delivering Results with Confidence and Empathy
    Collapse The Power of Presence

    Retreat 2015

    We have three primary drives, as human; to be in connection, to have a sense of purpose and to make a meaningful contribution in life. Presence is that elusive characteristic that underlies those primary drives. It is the essential ingredient beneath all of our actions but it is difficult to access and to define. We may have a felt sense of it or we may notice when someone else is being present. How can we reliably access it? It is the portal to our strength and commitment and related to every action that we take. This workshop will have two aspects: define the essential aspects of presence so we can see how to access it in our personal and professional lives; and create an experience of how to access presence in small groups so participants leave with an experience of how to generate it.

    Learning Objectives:

    • Participants will be able to identify the key aspects of presence
    • Will learn a model of how to access presence
    • Will have the opportunity to practice the model so that the participant can reliable create more of it in their lives
    • Have fun!
    Formats Available: Streaming
    Original Course Date: April 21, 2015
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    Collapse Transform Your Habits: The Science of How to Stick to Good Ones and Break Bad Ones

    Retreat 2016

    Discover how to build better habits and improve your mental and physical performance at work and at home. James Clear will break down the most important research in behavioral and social psychology in terms that are easy to understand and apply to your life. He will provide a user-friendly framework for overcoming procrastination, improving consistency, and building habits that actually stick.

    Learning Objectives:

    • Learn to implement new habits and behaviors into their work day and actually stick to them.
    • Design your environment to make it easier to stick with good habits and harder to slip into bad ones.
    • Realize the framework for building better habits to the situations and circumstances you face in everyday life.
    Formats Available: Streaming
    Original Course Date: April 26, 2016
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    Collapse Understanding the Advantages of Association Group Insurance Benefits

    This risk management and insurance planning presentation will focus on the advantages of association group disability and term life plans using the FPA benefit plans as a basis of comparison between association, employer and privately owned coverages.

     

    Upon completion of this program, participants will be able to:

    Appreciate association benefit plans in general and specifically become educated on what is available from FPA.

     

    Can't Miss Takeaway:

    Many advisor's clients are also eligible for some form of association group insurance benefits and this presentation will help advisors identify those benefits.

     

    Who Should Attend?

    Any advisor conducting comprehensive financial planning.

    Formats Available: Streaming
    Original Course Date: May 04, 2016
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    Collapse Using Tech to Achieve Operational Excellence

    Join this session to achieve operational excellence! Learn how a tech plan, function chart, workflows, software integration and an open mind will provide clarity and strategies to effectively improve your operations.

    Formats Available: Streaming
    Original Course Date: March 22, 2017
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    Collapse Value Maximization: Building Equity in Your Business
    Regarding the advisory profession that is largely built around an individuals technical skills and personality, Mark Tibergien so accurately wrote that real value comes from transforming the practice into an enterprise whose value is transferable. The question that follows is what elements of the business either positively or negatively impact the overall value of the business? Within this session, we will review key factors impacting practice value: cash flow, growth rate and practice risk. More importantly, we will share, through the use of case studies and sample acquisition scenarios, the steps you can implement today to ensure greater equity potential tomorrow.

    Learning Objectives
    Upon completion of this session, participants will have a better understanding of the key factors that impact business valuation and how best to influence those factors to maximize the equity value of their business.Upon completion of this session, participants will understand the differences in business valuation methods and how different methods can significantly impact the equity value of the business.Participants will be able to better assess potential acquisition targets and their relative value when considering acquisitions.
    Formats Available: Streaming
    Original Course Date: September 09, 2016
    ADD COURSEADD COURSE Value Maximization: Building Equity in Your Business